If you have questions and would like to speak to someone about the services we provide here at Between Heaven & Earth Day Spa, please feel free to contact us.
Spa Phone :
726 Ramsey Street • Suite 5
Cross Creek Commons
Fayetteville, NC 28301
Hours of Operation
Tuesday thru Friday - 9 to 5
Saturday - 9 to 4
Sunday and Monday Closed
(Holiday Hours May Vary)
info @ betweenheavenandearthspa.com
Frequently Ask Questions
When do you take your last client?
We start our last clients at 5:00 PM Tuesday thru Friday and 4:00 PM on Saturdays. This is subject to change during holiday seasons.
What time should I arrive for my appointment?
You should arrive at least 15 minutes prior to your scheduled appointment time. For our first-time clients We will have an intake form for you to fill out. If you are LATE, your service time may be shortened or even rescheduled depending on your therapist schedule. Please remember this is courteous to our staff and our other clients.
How long in advance should I book my appointment?
We recommend at least a week to two weeks out. Fridays and Saturdays are usually our busiest days so those tend to book up the fastest. But even if it is last minute it never hurts to call and see if we have the availability.
What should I wear to my appointment?
Dress comfortably! It is also best to wear minimal jewelry and no makeup is needed, especially when receiving a facial treatment.
How often should I receive massage?
This varies for everyone and for many different reasons. Some clients come in weekly and others just for special occasions. We believe that everyone deserves around four massages a year but whatever schedule works best for you we will take good care of you.
What do I need to do after I get my massage?
Drink plenty of water! Have a healthy snack. Then just rest and relax.
What is our gift certificate policy?
We recommend gift certificates for a single service should be scheduled at least a week prior to your desired appointment date and two weeks prior for gift certificates with two or more services. All appointments are scheduled according to availability.
Gift certificates are not valid after the expiration.
NO REFUNDS will be granted after a gift certificate is purchased.